For details on our delivery options, please click here.
PLACING AN ORDER/CONTRACT OF SALE
To place an order, simply add the item(s) you require to your basket, select checkout and follow the stages through to place your order. We will then send you an email to acknowledge your order and show the products you have ordered, please note this is not an order confirmation or acceptance of order from ingatestonesaddlery.co.uk. To complete the contract and accept your order we will email you confirmation of despatch of your order. If we are unable to accept your order we will notify you of this by email and refund any money paid. Reasons we may not accept your order can be due to the product ordered being out of stock, pricing/description/image errors of an ordered item or payment for your order not being authorised.
PRICES & PRODUCT DESCRIPTIONS
Every care has been taken to ensure accuracy of details however we reserve the right to change prices or discontinue stock lines. This will be notified at the time of ordering. Please note we aim to keep the price of the products on the website the same as in-store however at times the prices may be different.
Certain brands are listed at a higher price on our website than in our store. These prices are set by the manufacturer. This includes Ariat, Joules, Barbour, Amigo, Rhino & Rambo products. If you would like to check the price in-store please email or phone us. Orders placed by phone for these product will be charged at the store price and not the website price.
All prices on this website are inclusive of VAT at the current rate of 20% where applicable.
For details of our returns policy, please click here.
PRIVACY & SECURITY
Our online payment & ordering system is secure allowing you to order in confidence. All details required are to enable us to process your order. These details are kept confidential & will only be used by ISC.
All the images & information on this website are the property of ISC and its suppliers. Unauthorized reproduction of the contents of this website is forbidden.
ONLINE LOYALTY POINTS
We now offer loyalty points for online spend using our website. To earn loyalty points simply create a free account on our website. Full information on how to sign up can be found by clicking here.
For every pound you spend, you will be awarded a loyalty point. These will be logged in your account for you to redeem on your next spend on our website.
These points are only allocated for online purchases and can only be redeemed on our website.
This is an ONLINE ONLY LOYALTY and cannot be used in our store or in conjunction with any other promotion.
The loyalty points have no cash alternative and cannot be exchanged for vouchers.
We reserve the right to amend or alter the value of points at any point with no prior warning.