Free Standard Delivery On UK Mainland Orders Over £75
| UK Delivery | Delivery Timescale | Price | Information |
|---|---|---|---|
| Spend £75 for Free Delivery to UK Mainland | 3-5 Working Days | FREE | Spend over £75, UK Mainland only |
| Standard UK Delivery | 2-5 Working Days | £4.95 | UK Delivery Only |
| Express Delivery | 1-3 Working Days | £7.95 | Orders placed by 12pm weekdays sent on a courier express delivery service, UK Mainland only |
| Collect in-store CM4 0ES | Next Day | FREE | Orders placed by 4pm ready to collect the next day. Order held for 3 days. |
| Saturday Delivery | Saturday | £16.95 | Orders placed by 12pm Friday sent for delivery Saturday, UK Mainland only |
| Scottish Highlands & Islands | 2-5 working days | £4.95 | IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE |
| Northern Ireland, Isle of Man, Scilly Isles | 2-5 working days | £4.95 | BT, IM, TR21-25 |
| Channel Islands | 2-5 working days | £10.00 | Jersey & Guernsey |
When will my order arrive?
Every effort is made to despatch orders on the day we receive them however at peak periods this may be extended. By choosing the Express service, your order will be given priority dispatch. Please see our Delivery chart for Delivery Timescales. We work closely with our couriers to ensure you receive your parcel as soon as possible, on the odd occasion your parcel may be delayed however our couriers will notify you. We are unable to compensate you or refund postal charges if your order is delayed due to reasons out of our control.
UK orders are sent with Royal Mail or UK Mail. These are tracked services that require a signature on delivery. Our couriers will text/email you tracking information with a 1 hour delivery time slot.
Deliveries & missing orders
You will be sent your order tracking information when we dispatch your order. Please track your parcel and notify us within 7 days if you have not received your order. We are unable to re-imburse any orders whereby you have not notified us within 7 days of the order being dispatched.
Please note we send all items requiring a signature on delivery. If you request the delivery to be left in a safe place then we are not liable for any orders that are not received. We advise you are in to receive your order and sign for the parcel.
Returning an order
Please see our returns policy by clicking here.
Weekends & Bank Holidays
Our store is open to process orders 7 days a week, however, weekend days and bank holidays are not classed as a working day. Our couriers only collect our parcels on working days (Monday to Friday). Deliveries are only attempted on working days unless you select a Saturday delivery option.
Click & Collect Orders
Orders placed for click and collect need to be collected within 3 days. Orders not collected will be returned to stock and your order refunded less a 5% restocking charge.
Stock Levels
All items listed on our site, we hold in stock so there is no wait for us to get stock from our suppliers to fulfil your order. Our website automatically updates our stock levels however if we are out of stock of an item we will notify you as soon as possible by phone or email.
Ireland & Europe Shipping – At the moment we are only able to ship to UK. We hope to resume our European shipping service soon.
| Delivery to Europe | Delivery Timescale | Price |
|---|---|---|
| Southern Ireland | 3-5 working days | £18.00 |
| Belgium & Luxembourg | 3-5 working days | £11.00 |
| Netherlands | 3-5 working days | £11.00 |
| France & Monaco | 3-5 working days | £17.00 |
| Denmark | 3-5 working days | £20.00 |
| Germany | 3-5 working days | £11.00 |
| Corsica | 3-5 working days | £30.00 |
| Italy | 3-5 working days | £18.50 |
| Spain | 3-5 working days | £26.00 |
| Portugal | 3-5 working days | £28.00 |
| Austria, Finland, Poland | 3-5 working days | £24.00 |
| Norway, Switzerland | 3-5 working days | £49.00 |
| Bulgaria | 3-5 working days | £32.00 |
| Sweden | 3-5 working days | £32.00 |
Christmas Delivery 2024
Orders placed by midday Friday 20th December will be sent for delivery in time for christmas.
Orders placed after midday 20th December, 21st & 22nd December will be despatched however we cannot guarantee delivery in time for Christmas.
Orders placed 23rd December onwards will be despatched after Christmas.