the online equestrian store

Delivery & Service Charges

UK Mainland Home Delivery

How much does it cost and how long does it take?

  • Depending on the weight of your order you will be given an option for delivery. £4.60 Royal Mail 1st Class Signed For or £7.50 Courier 2-3 working days.
  • Free standard home delivery on orders over £100 please allow 2-3 working days for in-stock items.
  • Gift Cards - we charge £2.00 delivery for 1st class recorded with the Royal Mail. Delivery. Please note this option is not a tracked service, if your parcel does not arrive we have to allow 10 working days before we can begin a claim for your parcel. By choosing this option you agree to wait the required length of time to allow Royal Mail to search for your item. If it is lost they will then start a claims process. Only once this is completed can we send a new item as the order may still arrive.

 

We make every effort to despatch your order on the day of ordering however at peak times this time may be extended. All items will need to be signed for on delivery. We are unable to leave items without a signature. We can send parcels to your home address or an alternative address.

 

Delivery outside of UK Mainland

The postage charge to the Channel Islands will be £10.00. We will refund the VAT when sending to Channel Islands.

Scilly Isles, Scottish Highlands & Islands, Isle of Man £16.00

Northern & Southern Ireland £18.00

Delivery charges to Europe are listed when you add to basket, simply select your country from the drop down menu. 

We are unable to deliver outside of Europe.