You are here: Homepage > Delivery Information
All items will need to be signed for on delivery. We are unable to leave items without a signature. We can send parcels to your home address or an alternative address. Please note our couriers are unable to make timed deliveries.
We can text you a delivery time frame of 1 hour, please supply a mobile number at the time of ordering. Please note the majority of times our couriers will deliver between the time frame they said however ocassionally this is not always possible.
Parcels returned to us due to no-one being in to receive the delivery will be charged. If you wish to have the parcel re-sent then there will be an additional charge.
Any discrepancies with the order must be notified within 2 days of delivery of your order.
We aim to despatch orders received by 12 noon for next day delivery. Orders received Thursday afternoon, Friday, Saturday & Sunday will be dispatched on Monday. We will notify you if any ordered items are out of stock.
The delivery charge is £7.50 for Standard UK mainland (please allow 2-3 working days for delivery) Every effort will be made to dispatch your order on the day of ordering, however at peak periods this delivery time may be extended.
Gift vouchers can be sent by Royal Mail for £4.00 at quiet periods - please place your order by phone for this service. We are unable to send them by Royal Mail over the christmas period.
The postage charge to the Channel Islands, Scilly Isles, Scottish Highlands & Islands, Isle of Man, Northern Ireland will be £12.00. Postage to Southern Ireland will be £18.00.
Delivery charges to Europe are listed when you add to basket, simply select your country from the drop down menu.
We are unable to deliver outside of Europe
Directions to shop
Take a tour of the shop
Security & Privacy
Terms & Conditions
©2014 Ingatestone Saddlery
Terms and Conditions
Designed By Graphic Evidence